• This privacy policy outlines how Rebecca Turner Design (“We”/”Us”/”Our”) will collect and process personal data through your interactions with this website and/or enquiries via email, telephone or other media.

• By browsing our website, submitting an enquiry, or using our services you are consenting to the collection, retention and use of your personal data in accordance with the terms of this privacy notice.

• Personal data is defined as data that can be used to directly identify an individual, or be used indirectly, in combination with other information to identify an individual.

• We reserve the right to change this Privacy Policy from time to time in order to ensure it reflects how we process your data.

What personal data do we collect? How is it collected?

• We may collect data such as your name, business name, phone number, email address, registered business address, and photograph.

• This may be obtained through the website enquiry form, direct emails, messages through social media, or on a phone call. 

• All of the personal data collected from you will be provided directly by you

What will your personal data be used for?

• Rebecca Turner Design processes your data in order to respond to enquiries you have submitted.

• We also process personal data in order to provide a service or fulfill a contract we have, such as maintaining contact throughout a project and including your details within a project as specified in a brief.

• We may keep some of your data in order to maintain and process company financial records.

• Where you consent we will use your data for marketing purposes, such as for follow up to a completed project.

• The legal bases we rely on to process your data are under contract - where the processing is necessary to fulfill a contractual agreement between us, and for our legitimate interests - where data processing and retention is necessary for the administration and running of our business.

How long will personal data be retained?

• Your data will only be retained for as long as is necessary to fulfil the purpose it has been collected for, which includes meeting any legal, accounting or reporting requirements.

• By law we are required to keep some basic information for six years after our contract has been completed for tax purposes.

Who will personal data be shared with? 

We won’t share your data to other third parties unless as set out in this privacy policy or if we seek your consent first. The exception to this would be where legal or regulatory requirements require us to disclose your data

Your Rights

Under UK GDPR law you have the following rights:

• The right to be informed about the collection and use of your personal data

• The right to access personal data about you

• The right to rectification of inaccurate or incomplete data

• The right to have the data we hold about you erased

• The right to restrict processing of your personal data

• The right to data portability - where in certain circumstances we will provide your personal data in a structured format to transfer to another party.

• The right to object to the processing of your personal data in certain circumstances.

Some of these rights are qualified and do not apply in certain circumstances - please visit www.ico.org.uk for full information regarding your rights.

To exercise your rights, or if you wish to obtain more information about this privacy policy please contact us by email. Additionally, if you are not happy with how your data is being processed then please let us know and we will try to resolve your complaint. You can contact us by email at rturnerdesign@outlook.com

If you do have a complaint with how we collect and process your personal data you have the right to complain to the ICO, the UK data protection regulator. This can be done at ico.org.uk/concerns